Terms & Conditions » Alfie's Driving School
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Terms & Conditions

By using this website and / or booking lessons through ADS you accept these terms and conditions. You may not use or reproduce information from this site other than for personal use. Alfie’s Driving School (ADS) is not responsible for any inaccuracy or error within the site and accepts no liability for loss or damage arising therefrom.

Jurisdiction and Law

These Terms and Conditions are governed by and shall be construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

These terms and conditions may be changed at any time any you will be deemed to have accepted any such change once published on the website unless you inform ADS to the contrary.

Tuition

Your contract for driver tuition is solely between you and your instructor (your ‘Instructor’) who is a self-employed franchisee of ADS.

These Terms and Conditions apply to that contract.

ADS is not a party to that contract and will not be liable for any breach on the part of your Instructor.

Charges and Payment

ADS reserves the right to change lesson prices at any time.

Special offers may from time to time be advertised, however these are not available to any pupil who has a driving test booked. Special offers may be withdrawn at any time and without notice.

A minimum charge is applied for practical tests which includes a 1 hour lesson prior to the test. Please ask your instructor for details. Should you require a mock test a fee additional to your lesson fee will be incurred. Please ask your instructor for details.

1st block of 10 hours or 5 hours special offer is only available Monday – Friday, 9am – 5pm and is not available for automatic, refresher or if you have your practical test booked.

You can pay for tuition in advance via one of the following methods:

Payment by credit or debit card by calling 01708 361339 A charge will be made for credit card payments, there will be no charge for debit payments.

Alternatively payment may be made by cash or cheque to your instructor at the start of your lesson. Any cheque returned unpaid by your bank will result in an administration fee of £30.00 being charged.

Sums paid in advance by you or on your behalf for driving lessons to be provided in the future will be paid to ADS who will arrange payment to your Instructor. In so doing ADS acts solely as agent for your Instructor.

ADS accepts no liability for any payments made directly to your Instructor.

Gift Vouchers are non-refundable, not redeemable for cash and must be used within 6 months of the issue date. They are not transferable and cannot be resold.

Gift vouchers are for the individual named on the voucher and are not transferable.

Intensive Courses may be booked with a deposit of £165. The balance must be paid prior to, or at the commencement of, the first lesson.

Your Lessons

You and your Instructor are responsible for agreeing all matters relating to the timing, location and duration of individual lessons. Where you arrange lessons through this website or by telephone with ADS, these services are provided solely as agent for your Instructor.

Your Progress/appointment card is also your receipt and must be brought to every lesson. Lesson fees cannot be transferred (where applicable) if this card is not available.

You must present your valid UK provisional driving licence to your Instructor prior to the start of your initial lesson. Should you fail to do so, your Instructor reserves the right to refuse to provide you with tuition or to cancel any lessons you have booked with them, and you may be charged the full value of that lesson.

You must notify your Instructor of any matters existing at any time that may affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack, or loss, of a valid provisional driving licence.

In the event of any of the following, your lesson will be terminated immediately:

You engage in any conduct that your Instructor in his or her sole discretion considers to be reckless or dangerous; or

Your instructor has reason to believe that you are under the influence of drugs or alcohol.

No refund will be granted in these circumstances.

In the event that your lesson is cancelled by your instructor or by ADS, other than in these circumstances, your lesson will be rearranged for a mutually convenient time or, if that is not possible, you will be offered a refund for that lesson.

The value of driving lessons your Instructor will deliver to you is equal to the value of the monies received from you. Your Instructor does not know when you will redeem your prepaid lessons and therefore cannot guarantee that they will be available each time you choose to request a driving lesson.

While every endeavour is made to commence the lesson at the scheduled time and with the scheduled instructor, no responsibility can be taken for circumstances beyond our control which may delay the start time or result in a change of instructor. If there are circumstances beyond our control which have delayed the start time of your lesson, we will offer you the full lesson time or, if that is not possible, we will offer you a lesson at another time.

Refunds

At least 48 hours notice must be given to your Instructor if you wish to cancel or re-arrange booked lesson. Failure to do so may result in your Instructor charging you the full amount for that lesson.

Prepaid lessons must be taken by you within six months of the date of your original payment. You will not be entitled to a refund after the expiry of this period. At any point during this six month period, if you don’t wish to take any of the prepaid lessons then you are entitled to a refund. You will charged for every lesson at our standard rates you have taken and refunded the difference.

Prepaid lessons may not be sold or transferred to any other person.

No refund will be issued where an intensive course is cancelled by the pupil before the course has been completed. Deposits are not refundable.

Liability

Neither your Instructor, nor ADS will be liable to you for any loss or damage caused where, and to the extent that:

  • there is no breach of a legal duty owed to you by the relevant person or body
  • such loss or damage is not a reasonably foreseeable result of such a breach
  • any such loss or damage, or increase in the same, results from any breach or omission by you
  • any such loss or damage results from circumstances or matters outside of the reasonable control of the relevant person or body

Under no circumstance shall ADS or your Instructor be liable for any loss relating to any business operated by you including but not limited to loss of profit.

Nothing in these Terms and Conditions will affect any statutory rights you may have as a consumer.

Data Protection

Personal data provided by you to ADS and/or your Instructor (whether or not under our contract (or contracts) with you) may be used to:

  • Identify you.
  • Help administer, and contact you about improved administration of, any accounts, services and products provided to you.
  • Trace debtors, recover debt, prevent and detect fraud, and to manage your accounts or insurance policies and check your identity to prevent money laundering unless you give us other satisfactory proof of identity.

Personal data will only be retained for as long as required and then destroyed securely. It will not be shared, nor will it be transferred outside of the European Economic Area.

ADS may seek your consent to use your image for promotional purposes. Any photograph taken for these purposes will remain the property of ADS and in giving your consent for the photograph to be taken you acknowledge the right of ADS to use your image in any advertising campaign.